Frequently Asked Questions

Everything you need to know about working with us

Customization is available. Our 900 sqm workshop operates a complete, mature production workflow to support bespoke requests.

Weight and volume vary based on different product combinations; we calculate exact figures according to your selected item mix.

Standard MOQ: 5,000 units for 7-inch plates, 9-inch plates and paper cups; 10,000 sheets minimum for paper napkins. A USD200 printing setup fee applies for napkin orders under 20,000 sheets; no setup fee for orders of 20,000 sheets or above.

We provide polybag packaging, gift box packaging, or bulk loose shipments for self-packaging. We match optimal bags or cartons for your product mix to minimize overall shipment volume. Custom packaging is supported.

Free private labeling service is provided, including printing required details for FBA outer cartons.

Yes, please contact our sales team to receive your tailored quotation.

Custom orders take roughly 12–15 days for shipment; in-stock standard items can be dispatched within around 7 days.

We accept freight forwarder pick-up, logistics express and dedicated truck delivery. Free local delivery is offered for bulk orders to nearby areas.

Both online and offline payment methods are supported.

Samples for paper plates and cups are available. The sample fee is USD100, which is fully refundable or deductible against your subsequent bulk order payment.

Our products comply with overseas market food safety standards. We can provide food-contact certification reports including FDA, CE and SGS certificates.

Still Have Questions?

Our team is ready to help. Get in touch and we'll respond within 24 hours.

Contact Us

Get a Free Quote

Fill in the form and we'll get back to you within 24 hours.